QCI - On-Site Service

On-Site Service

QCI On-Site Pipette Services

Whether you choose to take advantage of our convenient On-Site Service or you opt to send your pipettes to us for our Mail-In Service, you will always receive the quality service that we are known for. Our On-Site Service includes a team of technicians who will travel to your lab to service your pipettes. We travel with our Mettler Toledo Precision balances, which are ISO17025 Accredited. With our On-Site Service you are provided the convenience of never being without your pipettes for more than a few hours at a time. We specialize in pipette calibration services in Maryland, Delaware, DC and Northern Virginia.

For the convenience of our customers and the safety of their pipettes, QCI offers four distinct levels of on-site service: Basic, Platinum and ISO17025:2005 Accredited and a simple Field Report service. We assure that your pipettes will be treated with the utmost care, and handled only by our professionally trained calibration technicians. Each service includes a six month warranty on all parts with each calibration.

All Services include:

  1. Physical inspection of each pipettes
  2. Analysis of pipette's performance
  3. Clean, then polish or grease internal components
  4. Replace seals and/or o'rings in all applicable pipettes
  5. Replace worn, defective or broken parts
  6. Reassemble pipettes and inspect for performance
  7. Recalibrate each pipettes At low, mid and high volume
  8. Affix calibration label
Whichever service you select, know that your pipettes will be returned to you, accurately and precisely. Pick the service that bet suits your needs:

Basic Service

Basic service is for the laboratory with a minimal budget, but needing exact pipette performance. Pipettes are inspected, pm service performed, worn parts replaced and then recalibrated. Calibration is against ISO8655 or manufacturer’s specifications. Documentation includes Pass/Fail, adjustments made and as calibrated data.

Click here for Sample Basic Service Data Sheet

Platinum Service

Pipettes are inspected, pm service performed, worn parts replaced, then recalibrated. Pipettes are calibrated against ISO8655 or manufacturer’s specifications. Certificates of Calibration are provided for each pipette – both as found and as calibrated data.

Click here for Sample Platinum Service Data Sheet

ISO17025:2005 Service

This service is ISO17025:2005 accredited and meets all ISO17025:2005 regulations. Pipettes are inspected, pm service performed, worn parts replaced and then recalibrated against ISO8655 specifications for Accuracy and Precision. Certificate include as found and as calibrated data; uncertainty measurement, statement of Traceability , including test standards and environmental factors.

Click here for Sample ISO17025:2005 - Level I - As Found data only
Click here for Sample ISO17025:2005 - Level II - As Calibrated data only
Click here for Sample ISO17025:2005 - Level III - As Found and As Calibrated data

Field Report Service

The Field Service Report is the most cost effective service available. Pipettes are inspected, pm service performed, worn parts replaced (if necessary) and re-calibrated against ISO8655 specifications.

Click here for Sample Field Service Report

Monday - Friday 9:AM - 5:PM / Saturday-Sunday: Closed