On-Site Service

QCI On-Site Pipette Services

Whether you choose to take advantage of our convenient On-Site Service or you opt to send your pipettes to us for our Mail-In Service, you will always receive the quality service that we are known for. Our On-Site Service includes a team of technicians who will travel to your lab to service your pipettes. We travel with our Mettler Toledo Precision balances, which are ISO17025 Accredited. With our On-Site Service you are provided the convenience of never being without your pipettes for more than a few hours at a time. We specialize in pipette calibration services in Maryland, Delaware, DC and Northern Virginia.

For the convenience of our customers and the safety of their pipettes, QCI offers four distinct levels of on-site service: Basic, Platinum and ISO17025:2017 Accredited and a simple Field Report service. We assure that your pipettes will be treated with the utmost care, and handled only by our professionally trained calibration technicians. Each service includes a six month warranty on all parts with each calibration.

BASIC, PLATINUM & ISO17025:2017 SERVICES include::

  1. Physical inspection of each pipettes
  2. Analysis of pipette's performance
  3. Clean, then polish or grease internal components
  4. Replace seals and/or o'rings in all applicable pipettes
  5. Replace worn, defective or broken parts
  6. Reassemble pipettes and inspect for performance
  7. Recalibrate each pipettes At low, mid and high volume
  8. Affix calibration label

Whichever service you select, know that your pipettes will be returned to you, accurately and precisely. Pick the service that bet suits your needs:

Basic Service

Basic service is for the laboratory with a minimal budget, but needing exact pipette performance. Pipettes are inspected, pm service performed, worn parts replaced and then recalibrated. Calibration is against ISO8655 or manufacturer's specifications. Documentation includes Pass/Fail, adjustments made and as calibrated data.

Click here for Sample Basic Service Data Sheet

Platinum Service

Pipettes are inspected, pm service performed, worn parts replaced, then recalibrated. Pipettes are calibrated against ISO8655 or manufacturer's specifications. Certificates of Calibration are provided for each pipette - both as found and as calibrated data.

Click here for Sample Platinum Service Data Sheet

ISO17025:2017 Service

This service is ISO17025:2017 accredited and meets all ISO17025:2017 regulations. Pipettes are inspected, pm service performed, worn parts replaced and then recalibrated against ISO8655 specifications for Accuracy and Precision. Certificates include uncertainty measurement, statement of Traceability , test standards and environmental factors and QCI simple acceptance approach to the TUR.

Click here for Sample ISO17025:2017 - Level 1 - As Found 5 Samples
Click here for Sample ISO17025:2017 - Level 2 - As Calibrated 5 Samples
Click here for Sample ISO17025:2017 - Level 3 - As Found & As Calibrated 5 Samples
Click here for Sample ISO 10 Single Channel - As Found 10 Samples
Click here for Sample ISO 10 Multi Channel - As Found 10 Samples
Click here for Sample ISO 10 Single Channel - As Found & As Calibrated 10 Samples
Click here for Sample ISO 10 Multi Channel - As Found & As Calibrated 10 Samples

Field Report Service

The Field Service Report is the most cost effective service available. All pipettes are physically and gravimetrically inspected. Pipettes that pass as found will have no further adjustments and will be marked Pass.

Pipettes that fail inspection as found, will receive a complete pm service, worn parts replaced if necessary and then recalibrated.

Click here for Sample Field Service Report

Monday - Friday 9:AM - 5:PM / Saturday-Sunday: Closed